Welcome to MILA’S POP-UP SHOP FAQ. Here you will find answers to common questions about our Indian jewelry collections, shipping policies from our Toronto headquarters, and how to care for your new pieces.
Handcrafted Indian Jewelry & Policy
Yes! Every piece in our collection—from Kundan earrings to Temple necklaces—is handcrafted by skilled artisans in India. Slight variations in stones, pearls, or designs are a sign of authenticity, making your jewelry truly unique.
Due to hygiene and quality reasons, all sales on earrings, necklaces, and accessories are final. We cannot accept returns or exchanges unless you received the wrong item. This ensures every customer receives brand-new, unworn jewelry.
Please notify us within 2 days of delivery. The item must be unworn and in original packaging. Email us at info@milaspopupshop.com with your order number and a photo. We will fix it immediately!
Variations can occur due to screen settings or the natural materials used in Indian craftsmanship. These slight differences are expected and are not eligible for returns.
Shipping & Delivery from Canada
Yes, we offer worldwide shipping from our base in Toronto, Ontario. Shipping fees and delivery estimates are calculated at checkout.
Most orders are processed within 2-5 business days. Since we ship from Canada, local orders arrive quickly, while international orders (USA, UK, etc.) may take a bit longer depending on the carrier.
Yes! As soon as your jewelry ships, you’ll receive a confirmation email with a tracking link so you can follow your package every step of the way.
Orders shipped outside of Canada may be subject to customs duties or import taxes. These fees are determined by your local government and are the responsibility of the customer.
Pre-Orders
Yes! specialized items like bridal sets or popular Kundan pieces are often available for pre-order. Estimated timelines are listed on the product page.
Order & Cancellation Policies
You may cancel your order within 24 hours of placing it. After this period, your order enters processing and cancellation or changes can no longer be guaranteed. To check if your order is still eligible for cancellation, please email us at info@milaspopupshop.com.
Jewelry Care & Maintenance
To keep your Indian jewelry shining, store it in a cool, dry place away from moisture. Avoid direct contact with perfumes, hairspray, and water. After wearing, gently wipe it with a soft, lint-free cloth before storing it in a pouch or box.
Our jewelry is made from various metals including brass, copper, and gold plating. If you have sensitive skin or allergies to specific metals, please check the material list on the product page before purchasing.
Partnership Opportunities
Interested in affiliate or influencer partnerships? Contact us at collab@milaspopupshop.com.

