Privacy Policy

Effective Date: November 4, 2025

1. Ownership & Compliance

This website is owned and operated by SHIP A GIFTY INC. (operating as “MILA’S POP-UP SHOP”). We collect, use, and store your information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and any relevant provincial legislation.

 

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2. Introduction

Operating from Ontario, Canada, MILA'S POP-UP SHOP values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

 

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3. Information We Collect

Personal Information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment details (securely processed by third-party providers)

• Order history

Technical & Usage Data:

• IP address

• Browser type and version

• Device information

• Pages viewed and time spent on our website

• Referral source (e.g., search engines or social media)

We collect this data via cookies, tracking tools, and any forms you complete.

 

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4. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you regarding your order or inquiries

• Provide customer service

• Send promotional emails (if you've opted in)

• Improve our website and services

• Prevent fraudulent activity

We do not sell or rent your personal information to third parties.

 

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5. Consent

When you provide personal information to place an order, complete a transaction, or sign up for updates, you consent to our collection and use for that specific purpose.
You may withdraw your consent at any time by contacting us at info@milaspopupshop.com.

 

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6. Sharing Your Information

We may share your information with trusted third parties, including:

• Payment processors (e.g., Shopify Payments, PayPal)

• Shipping providers (e.g., Canada Post, FedEx, UPS)

• Marketing and analytics tools (e.g., Google Analytics)

These partners only use your data as necessary to perform services on our behalf and are required to keep it confidential. We may also disclose information if required by law.

 

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7. Partner With Us – Data Collection & Use

If you submit information through our “Partner With Us” program, we collect the details you provide for the purpose of evaluating potential wholesale or supply partnerships. This may include your business name, contact information, product details, pricing, catalogues, and product images.

How We Use This Information:

• To assess eligibility and suitability as a potential supplier or partner

• To contact you regarding your submission or request additional information

• To retain your submission for future sourcing opportunities

Data Confidentiality:
All information provided — including product images, pricing, and catalogues — will be treated as strictly confidential and used solely for partnership evaluation. We do not share, sell, or disclose this data to external parties without your explicit consent, except where required by law.

Data Retention:
We may retain your submission for internal reference for a reasonable period unless you request deletion.

 

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8. Hosting

Our website is hosted by Shopify Inc. which provides the e-commerce platform and infrastructure we use to operate our online store. Your personal data may be stored through Shopify’s secure data storage systems and databases. Shopify implements industry-standard security measures, including encryption and secure network protocols, to protect your information against unauthorized access, disclosure, or loss.
For more information, please refer to Shopify’s Privacy Policy.

 

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9. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience by:

• Saving your cart

• Recognizing your login status

• Analyzing site traffic and performance

You can disable cookies in your browser settings, though this may limit certain features.

 

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10. Data Security

We use SSL encryption and follow industry best practices to protect your data.
However, no online system is entirely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

 

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11. Final Sale & No Return Policy

All sales at MILA'S POP-UP SHOP are final. Due to the handcrafted nature of our jewellery and hygiene considerations, we do not accept returns, refunds, or exchanges.

For more details, please review our Return Policy.

 

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12. International Deliveries

Deliveries outside Canada may be subject to additional customs duties, taxes, and service fees. These charges are not included in your order total and are the recipient’s responsibility.

MILA'S POP-UP SHOP has no control over these fees and cannot predict their amount.
We are unable to reimburse any customs duties or taxes paid upon delivery. Please contact your local customs office for more information.

 

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13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a new Effective Date.

 

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14. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal data, please contact us: info@milaspopupshop.com